A water failure affects Alexandra and its surroundings

Joburg Water issued a statement regarding a water outage affecting Alexandra, Kew and Lombardy.

The water outage began on May 1 and was caused by a faulty valve at the Ranjieslaagte reservoir according to Joburg Water.

Joburg Water has alerted residents that Rand Water will isolate the water supply to the depot as the 600mm valve needs to be replaced. They are currently busy with repairs.

Affected residents have taken to social media to express their frustration with the situation.

Residents are encouraged to stay up to date with the utility for alerts on planned and unplanned service disruptions on Twitter at @JHBWater, Facebook on Johannesburg Water or on its website www.johannesburgwater.co.za

Customer service inquiries can be directed to the 24-hour hotline on 011 688 1699 or 086 056 2874.

About Mitchel McMillan

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